The Telecommunications Act of 1996 sets forth the nation's goals for
providing affordable telecommunications services to consumers
nationwide, particularly to populations such as individuals living in rural,
isolated, or high-cost areas, or those with low incomes; schools and
libraries; and rural health care facilities. The act instructed FCC to
establish a universal service support mechanism to ensure that eligible
schools and libraries have affordable access to and use of certain
telecommunications services for educational purposes.5 In addition,
Congress authorized FCC to "establish competitively neutral rules to
enhance, to the extent technically feasible and economically reasonable,
access to advanced telecommunications and information services for all
public and nonprofit elementary and secondary school classrooms . . . and
libraries. . . ."6 Based on this direction, and following the recommendations of the Federal-State Joint Board on Universal Service,7 FCC established
the Schools and Libraries Universal Service Support Mechanism,
commonly referred to as the E-rate program. FCC designated USAC to
carry out the day-to-day activities of the program,8 which is funded from
statutorily mandated payments to the Universal Service Fund. FCC
oversees USAC and the program through rule-making proceedings,
enforcement actions, audits of participants, and reviews of funding
decision appeals from participants. FCC also reviews USAC's procedures,
including its process for reviewing applications for funding; meets
frequently with USAC staff; and provides guidance letters to USAC. A
memorandum of understanding between FCC and USAC, first executed in
June 2007 and updated in September 2008, as well as FCC orders and
rules, set forth the roles and responsibilities of the two parties in the
management, oversight, and administration of the program.
The E-rate program provides schools, school districts, libraries, and
consortia10 with discounts on telecommunications services, Internet
access, and data transmission wiring and components used for
educational purposes-that is, activities that are integral, immediate, or
proximate to the education of students or to the provision of services to
library patrons, such as activities that occur on library or school
property.11 Based on indicators of need, eligible schools and libraries
qualify for a discount of 20 percent to 90 percent on the cost of services
and must show that they can pay for the undiscounted portion of services.
Indicators of need include the percentage of students eligible for free or
reduced-price lunches through the National School Lunch Program12 and
whether the entity is located in a rural area.13 Table 1 shows the discount
percentages entities are eligible for based on these indicators. Eligible
entities may apply annually for program support.
Based on the broad direction in the act, FCC defined two general types of
services that are eligible for E-rate discounts:
- Priority 1 services, which include telecommunications services, such as
local, long-distance, and wireless (e.g., cellular) telephone services, as
well as data links (e.g., T-1 lines) and Internet access services, such as
Web hosting and e-mail services-all of which receive priority for
funding under FCC's rules;14 and
- Priority 2 services, which include cabling, components, routers,
switches, and network servers that are necessary to transport
information to individual classrooms, public rooms in a library, or
eligible administrative areas, as well as basic maintenance of internal
connections, such as the repair and upkeep of eligible hardware and
basic technical support.
Lists of specific eligible services, including the conditions under which
they are eligible, are updated annually by USAC, finalized by FCC after a
public comment period, and posted on USAC's Web site. Items ineligible
for E-rate discounts include, among other things, end-user products and
services such as Internet content, Web site content maintenance fees, enduser
personal computers, and end-user software.
All eligible and properly completed requests for Priority 1 services are
funded up to the available amount of funding.15 Priority 2 services, herein
referred to as internal connections, are funded with what remains after
commitments have been made for all approved requests for Priority 1
services in a given year. Requests for internal connections services are
prioritized by the discount level of the applicant, with funding going first
to applicants with the highest discount level-90 percent-and then to
applicants at each descending discount level until the funding is
exhausted; in 2007, for example, internal connections funding was
provided to applicants with discount levels down to 81 percent.16 Because
of this prioritization, available funding may be exhausted before all eligible
and properly completed requests for internal connections are funded.
According to FCC, the rules of priority equitably provide the greatest
assurance of support to schools and libraries with the greatest level of
economic disadvantage. The rules ensure that all applicants filing during a
time period specified by USAC receive at least some support in the event
that the amounts requested for support exceed the total support available
in a funding year. 17