Texas.net Complaint 

Texas.net xComplaint Against AOL TW Arguing that AOL TW is Discriminating Against Small ISPs, in violation of AOL TW Merger Agreement. TEXAS NETWORKING, INC. SUBMITS INTERNET ACCESS COMPLAINT AND PETITION REGARDING AOL TIME WARNER, INC.. (DA No. 01-1937). (Dkt No 00-30) Texas Networking, Inc. Submits Internet Access Complaint and Petition Regarding AOL Time Warner, Inc..  Action by: Chief, Cable Services Bureau DA-01-1937A1.doc 

"In a Memorandum Opinion and Order released January 22, 2001,  the Commission approved the merger of America Online, Inc. and Time Warner, Inc., subject to certain conditions.  The Commission's merger conditions included requirements regarding access by unaffiliated Internet Service Providers ("ISPs") to the merged company's cable system, and procedures by which a complaint may be filed regarding AOL Time Warner Inc.'s ("AOL Time Warner") compliance with these requirements.   On August 9, 2001, Texas Networking, Inc. ("Texas.Net"), an ISP, filed a complaint and petition for declaratory ruling regarding AOL Time Warner's compliance with the Internet access requirements. "

Application for approval of non-affiliated Internet service providers (ISPs) and alternative cable broadband ISP service agreements:

AOL / Time Warner Merger (Docket 00-30)

INTERNET SERVICES

Although the Commission found that the FTC consent decree with AOL Time Warner would substantially ensure that unaffiliated ISPs are able to offer their services over AOL Time Warner's cable system on non-discriminatory terms and conditions, the Commission found that AOL Time Warner might have insufficient incentives to enter contracts with local or regional ISPs that are unaffiliated with AOL Time Warner. The Commission noted that the FTC consent decree requires AOL Time Warner to negotiate in good faith with any unaffiliated ISP seeking access to its cable systems and, thus, reiterated that AOL Time Warner must engage with local and regional ISPs in a good faith, nondiscriminatory manner.  The conditions set forth below regarding choice of ISPs, first screen, billing, technical performance, and disclosure of contracts are particularly relevant to the ability of smaller ISPs to negotiate carriage arrangements on non-discriminatory terms and we expect that AOL Time Warner will negotiate in good faith to reach contract provisions that are consistent with the commercial viability of these entities.  The Internet access conditions that the Commission adopted with regard to AOL Time Warner are as follows: 

A. Choice of ISPs: AOL Time Warner shall not restrict the ability of any current or prospective ISP customers to select and initiate service from any unaffiliated ISP which, pursuant to a contract with AOL Time Warner, has made its service available over AOL Time Warner's cable facilities ("Participating ISP").  AOL Time Warner must allow customers to select a Participating ISP by a method that does not discriminate in favor of AOL Time Warner's affiliates on the basis of affiliation.  At a minimum, AOL Time Warner must allow customers to obtain a list of Participating ISPs by calling their local AOL Time Warner cable system and requesting such a list.  Whenever a customer requests a listing of Participating ISPs, AOL Time Warner shall provide the list in a reasonable and timely manner. Such list shall not discriminate in favor of AOL Time Warner's affiliates on the basis of affiliation.  AOL Time Warner may not prohibit ISPs from marketing their services to AOL Time Warner cable customers. 

B. First Screen:  AOL Time Warner must permit each Participating ISP to determine the contents of its subscribers' first screen and may not require a Participating ISP to include any content as a condition of obtaining access to AOL Time Warner cable systems; provided that AOL Time Warner and any Participating ISP may agree that the ISP will include specified content or links on its first screen.  AOL Time Warner may not require any high-speed Internet access cable customer to go through an affiliated ISP to reach any Participating ISP from which the customer purchases service.

C. Billing:  AOL Time Warner must permit each ISP to have a direct billing arrangement with those high-speed Internet access subscribers to whom the ISP sells service.  AOL Time Warner may offer a billing service to any Participating ISP, but may not require any ISP to purchase this service as a condition of obtaining access.

D. Technical Performance: All contracts between AOL Time Warner and unaffiliated ISPs for access to Time Warner's cable systems shall contain a clause warranting that, to the extent AOL Time Warner provides any Quality of Service mechanisms, caching services, technical support customer services, multicasting capabilities, address management and other technical functions of the cable system that affect customers' experience with their ISP, AOL Time Warner must provide them in a manner that does not discriminate in favor of AOL Time Warner's affiliated ISPs on the basis of affiliation.

E. Rights to Disclose Contracts to the Commission: AOL Time Warner may not enter into any contract with any ISP for connection with AOL Time Warner's cable systems that prevents that ISP from disclosing the terms of the contract to the Commission under the Commission's confidentiality procedures.

F. Enforcement:   With respect to any dispute concerning AOL Time Warner's compliance with these conditions, the following procedures shall apply.  These procedures are designed to resolve any disputes within sixty (60) days of the filing of the Complaint and to have them resolved by the Chief, Cable Services Bureau ("Chief").

1. No less than ten (10) business days before filing a complaint with the Commission, the complainant shall notify AOL Time Warner of its intention to file the complaint.  This is intended to afford the parties a final opportunity to resolve their dispute without resort to our processes.

2. Within twenty (20) days after public notice of the filing of the complaint, any interested party shall file an answer.  Within ten (10) days after the filing of the answer, the complainant may file its reply. The complainant and AOL Time Warner shall each, with its first filing, furnish a detailed report, technical or otherwise, describing the conduct or events that are the subject of the filing. All filings shall be made with Commission Secretary and shall be concurrently served on the Chief.

3. In resolving these filings, the Chief will apply the following principles: (a) the general pleading rules set forth in Parts 1 and 76 of our rules will apply to the extent they are consistent with the specific requirements of the proceedings provided for herein; (b) complaints of misconduct by AOL shall be filed within one year of the occurrence of the alleged misconduct; (c) discovery shall be at the discretion of the Chief and may be requested by a party in one of its filings provided for above; and (d) the complainant shall bear the burden of proof in the proceeding it commences.

The Chief shall sustain or dismiss the complaint within sixty (60) days of the filing of the complaint.

INSTANT MESSAGING

Given AOL Time Warner's likely domination of the potentially competitive business of new, IM-based services, especially advanced, IM-based high-speed services ("AIHS")  applications such as videoconferencing, the Commission concluded that a condition to prevent that merger-specific harm was merited. AOL Time Warner may not offer an AIHS application that includes the transmission and reception, utilizing a names and presence directory ("NPD")  over the Internet Protocol path of AOL Time Warner broadband facilities, of one- or two-way streaming video communication using NPD protocols - including live images or tape - that are new features, functions, and enhancements beyond those offered in current offerings such as AIM 4.1 or ICQ 2000b,  unless and until AOL Time Warner has successfully demonstrated it has complied with one of the following grounds for relief.

Grounds for Relief.  Option One.  AOL Time Warner may file a petition demonstrating that it has implemented a standard for server-to-server interoperability of NPD-based services  that has been promulgated by the IETF or a widely recognized standard-setting body that is recognized as complying with National Institute of Standard Testing or Industry Standard Organization requirements for a standard setting body.  At a minimum, AOL Time Warner must demonstrate that the adopted protocol makes available to another provider of NPD-based services such data in AOL Time Warner's NPD(s) as will enable the other provider's users to know the addresses of AOL Time Warner users and detect their presence online, to the same extent that AOL Time Warner's users know each others' addresses and detect each others' presence online. AOL Time Warner must also demonstrate that the protocol makes available to other IM providers any other information used by AOL Time Warner to implement and process transaction of AIHS services, to the extent allowed by law.  The adopted standard shall also ensure that AOL Time Warner shall afford the same quality and speed in processing transactions to and from the other provider as it affords to its own transactions of the same type.  Other than specifying server-to-server interoperability as described above, we do not set any technical criteria for interoperability.

Option Two.  AOL may file a petition demonstrating that it has entered into written contracts providing for server-to-server interoperability with significant, unaffiliated, actual or potential competing providers of NPD-based services offered to the public.  AOL must execute the first such contract prior to offering the video AIHS service described above. After AOL Time Warner executes the first contract, an officer of AOL Time Warner shall certify to the Commission that it is prepared to promptly negotiate in good faith, with any other requesting provider of NPD-based services. 

Within 180 days of executing the first contract, AOL must demonstrate that it has entered into two additional contracts with significant, unaffiliated, actual or potential competing providers.  The interoperability achieved under these contracts shall be identical to that described under Option 1 above with identical terms and conditions for technical interoperability. All parties to a contract shall agree not to alter the technical protocol without the consent of all parties providing interoperable IM services under these agreements.  The contracts may contain different provisions for business considerations.  AOL Time Warner must submit copies of these agreements for server-to-server interoperability into the record of this proceeding within 10 days of execution of such agreement.  AOL Time Warner may redact any proprietary information or terms not related to technical interoperability. 

Option Three.  AOL Time Warner may seek relief from the condition on offering AIHS video services by filing a petition demonstrating that imposition of the condition no longer serves the public interest, convenience and necessity because there has been a material change in circumstance, including new evidence that renders the condition on offering AIHS video services no longer necessary in the public interest, convenience, and necessity.  If AOL Time Warner proffers market share information as evidence that the condition no longer is necessary in the public interest, convenience, and necessity, AOL Time Warner must demonstrate that it has not been a dominant provider of NPD services for at least four (4) consecutive months.

Procedure for Submission of Petition to the Commission.  To receive authorization to offer AIHS video services pursuant to Options 1-3 above, AOL Time Warner shall submit a Petition to the Commission.  The Petition shall be filed with the Secretary's office and shall contain the factual and legal bases demonstrating satisfaction of one of the three options set forth above.  The Commission shall put the Petition out for Notice and Comment with a maximum of 30 days for receipt of such comments.  Petitioner may submit a reply not more than 15 days after the closure of the comment period.  Upon the timely filing of Petitioner's reply, the Petition, comments and reply shall be submitted to the Commission for disposition. The Commission shall issue its findings and conclusions not more than 60 days after receipt of the matter.  This timeline may be altered at the discretion of the Commission upon a timely submitted request of the Petitioner.  The findings of the Commission shall be made upon clear and convincing evidence, and in the absence of such an evidentiary showing, the condition shall not be eliminated.

Reporting Requirement.  The Commission shall require AOL Time Warner to file a progress report with the Commission, 180 days after the release of the Order and every 180 days thereafter, describing in technical depth, the actions it has taken to achieve interoperability of its IM offerings  and others' IM offerings.  Such reports will be placed on public notice for comment.  Any confidential or proprietary information contained in the reports may be submitted to the Commission pursuant to the terms of the protective order in this proceeding.

Enforcement.  The Commission shall retain jurisdiction over the licensees or their successors for the purpose of enforcing the terms of this condition, for a period not to exceed five years.  The terms of this condition shall be enforced pursuant to the Commission's powers under the Communication Act.  Any party to the Order, or their successor in interest, may petition this Commission at any time for relief from the condition on offering AIHS video services imposed pursuant to the Order.

In the event that any person wishes to bring to us a dispute about AOL's compliance with this condition, the Commission shall require that the following procedures be followed.  These procedures are designed to resolve any disputes within sixty (60) days of the first filing.  Within twenty (20) days after public notice is given of either the filing of a complaint or a showing by AOL Time Warner, any interested party shall file a response (AOL Time Warner's answer to the complaint, another person's response to AOL Time Warner's alleged showing).  Within ten (10) days after the filing of the responses, the party that made the first filing may file its reply.   The complainant and AOL Time Warner shall each, with its first filing, furnish a detailed report, technical or otherwise, describing the conduct or events that are the subject of the filing.  All these filings shall be made with the Commission Secretary and shall be concurrently served on the Chief, Cable Service Bureau. The complaint or showing, as the case may be, shall be dismissed or sustained within sixty (60) days of its filing.

Sunset.  Five (5) years after the date of release of the Order, the condition set forth in the preceding paragraphs shall expire and shall not restrain AOL Time Warner from offering video AIHS.

INTERACTIVE TELEVISION SERVICES

The Commission announced that it will initiate a proceeding to seek comment on interactive television services.

OWNERSHIP INTEREST IN GENERAL MOTORS AND HUGHES ELECTRONICS

In response to arguments that AOL Time Warner's indirect ownership interest in DirecTV, Inc. might raise anticompetitive concerns by permitting a cable operator to own part of a DBS provider, the Commission ordered that the Applicants shall notify the Chiefs of the Commission's Cable Services Bureau and International Bureau, in writing, of any transactions that increase the Applicants' ownership interest in General Motors Corporation and/or Hughes Electronics Corporation (the parent companies of DirecTV), no later than 30 days after the transaction.

CONTRACTUAL RELATIONSHIPS WITH AT&T

To mitigate the adverse effects of potential coordination, as a result of the merger, between AT&T and AOL Time Warner, the Commission imposed the following additional conditions:

AOL Time Warner shall be prohibited from entering into any agreement with AT&T, tacit or otherwise, that gives any AOL Time Warner ISP exclusive access to any AT&T cable system for the purpose of offering high-speed Internet access service.

AOL Time Warner shall be prohibited from entering into any agreement with AT&T, tacit or otherwise, that affects AT&T's ability to offer any rates, terms or conditions of access to ISPs that are not affiliated with AOL Time Warner.

AOL Time Warner, by its General Counsel, shall certify to the Commission upon the merger's closing and annually thereafter that it is in compliance with the foregoing two conditions.

MISCELLANEOUS PROVISIONS

The Commission ordered that compliance with all conditions imposed in the Order is a non-severable condition of the grant of the Application. 

All references to AOL and Time Warner in the order shall also refer to their respective officers, directors, and employees, as well as to any affiliated companies, and their officers, directors, and employees, except as otherwise noted. 

The Commission denied the Petition to Deny filed by the Consumers Union, Consumer Federation of America, and Media Access Project, the Petition to Deny of Thomas Lewis Bonge, the Petitions to Condition filed by RCN Telecom Services and Gemstar, and all similar petitions except as otherwise discussed in this public notice. 

The Commission denied the motion to consolidate this proceeding with the AT&T-MediaOne license transfer proceeding, which was filed by the Consumers Union, Consumer Federation of America, and Media Access Project.

EFFECTIVE DATE OF THE MERGER APPROVAL

The Commission ordered that the grant of the approval of the Application with conditions is effective today, January 11, 2001.

Action by the Commission on January 11, 2001, Commissioners Furchtgott-Roth and Powell, concurring in part and dissenting in part.
 

Hearings

• Oct 6 House Telecom Subcommittee Hearing "The Future of the Interactive Television Services Marketplace: What Should Consumers Expect?" Part II (aka AOL TW Merger). 2123 RHOB 9:00 am
• Sep 27 House Telecom Subcommittee hearing "The Future of the Interactive Television Services Marketplace: What Should Consumers Expect?" (AOL/TW) 2322 RHOB 11:00 am 
• FCC to Hold En Banc Hearing on Merger July 27, 2000, 1-5pm, in the FCC Commission Meeting Room. For additional information contact:  Linda Senecal at (202) 418-7044. News media contact: Michelle Russo at (202) 418-2358.  Public Notice WorldText
• Agenda with witnesses bios and statements
• The Federal Communications Commission will hold an en banc hearing on July 27, 2000 to discuss issues pertinent to the joint applications of America Online, Inc. ("AOL") and Time Warner, Inc. ("Time Warner") for Commission approval of the transfer of control to AOL Time Warner, a new entity, of licenses and authorizations now held by AOL and Time Warner. The proposed transfer of control would take place as the result of the merger of AOL and Time Warner.
• FCC PREPARES FOR RECORD LEVEL ATTENDANCE AT EN BANC HEARING ON AMERICAN ONLINE AND TIME WARNER APPLICATIONS FOR TRANSFER OF CONTROL. Contact Linda Senecal 202-418-7044; news media contact Michelle Russo 418-2358. Dkt No.: CS- 00-30. CSB.
• July 25, 2000. COMMISSION ANNOUNCES AGENDA FOR EN BANC HEARING ON AMERICA ONLINE, INC. AND TIME WARNER, INC. APPLICATIONS FOR TRANSFER OF CONTROL. (DA No. 00-1666). Dkt No.: CS- 00-30. Contact: Linda Senecal at (202) 418-7044; TTY (202) 418-7172. News Media Contact: Michelle Russo (202) 418-2358.
• News Coverages
• Wednesday, June 7, 2000 10:00 a.m. in 2322 Rayburn House Office Building The Subcommittee on Telecommunications, Trade, and Consumer Protection oversight hearingon the "AOL-Time Warner Merger: What are the Implications for Consumers?" Witnesses will be by invitation only.
• Mar 2. Senate Commerce Committee hearing on AOL TW merger.  10:30 Room 253 Russell SOB.
• Feb 29.  AOL / Time Warner:  Senate Committee on Judiciary hearing on "AOL/Time Warner Merger." 10:00 a.m. in Room 226 of the Senate Dirksen Office Building.

IM

Free IM (arguing that AOL should be forced to make IM services open and interoperable)

Icast FCC Filing in AOL TW Merger Proceeding

Internet Engineering Task Force IM and Presence Protocol (impp) Working Group 

Application for approval from America Online/Time Warner, Inc. (AOLTW); approval of the publication of a Federal Register notice regarding the ceiling on allowable charges for certain disclosures under the Fair Credit Reporting Act (FCRA).,

Dale Hatfield named Monitor Trustee of AOL TW Merger.  FTC Press Release 2/26/2001

FCC Releases Memorandum Opinion and Order on AOL - Time Warner Merger. 1/22/01FCC Approves Merger
Public Notice Text | Word97 | Acrobat
FactSheet Text | Word97 | Acrobat
Commissioners Statements: KennardNessFurchtgott-RothPowellPowell(2)Tristani
News Conference 
Friday January 12, 2001, 10:15am - Play Audio/Video
Thursday January 11, 2001, 7:15pm - Play Audio/Video

FTC Approved of the Merger.  Now the issue returns to the FCC for consideration and possible approval. FTC Press Release Dec 14. 

FTC Appoints Monitor Trustee in AOL/Time arner Matter, FTC 2/26/01
 

Released: March 27, 2000. Cable Services Bureau Aciton, America Online, Inc. And Time Warner Inc. Seek Fcc Consent For A Proposed Transfer Of Control, Cs Docket 00-30. Petitions/ Comments Due: April 26, Oppositions / Responses Due: May 11; Contacts: Linda Senecal 202-418-7044 Or Richard Kalb 418-1055; Media Contact: Michelle Russo 418-2358. (Da No. 00-689). Public Notice

This is a Permit-but-Disclose ex parte proceeding which means you can express your views to the FCC after the close of the comment period.  If you make an in person presentation, you must provide a summary of any presentation to the FCC Secretary for inclusion in the record.  FCC Ex Parte Fact Sheet ¶ 10.

FCC Cable Bureau's  AOL TW Merger webpage

FCC Transaction Team's AOL TW Merger webpage

Comments Filed in this proceeding can be viewed at the FCC's Electronic Comment Filing System (you will need the docket number)

• Released: 07/26/2001. AOL TIME WARNER INC. SUBMITS PROGRESS REPORT REGARDING INSTANT MESSAGING INTEROPERABILITY. (DA No. 01-1791). (Dkt No 00-30). CSB. Contact: Linda Senecal at (202) 418-7044 or Nancy Stevenson at (202) 418-7039, TTY: (202) 418-7172, (888) 835-5322. News Media Contact: Michelle Russo at (202) 418-2358, Fcc 7/27/01
• AMERICA ONLINE, INC. AND TIME WARNER, INC.. Admonished the parties for their breach of the protective order, and concluded sanctions previously imposed sufficient. Action by: Deputy Chief, Cable Services Bureau. Adopted: 01/26/2001 by MO&O. (DA No. 01-214). CSB, 01/29/01
• APPLICATIONS OF AMERICA ONLINE, INC. AND TIME WARNER, INC. FOR TRANSFERS OF CONTROL. Amended Protective Order Paragraph 3 of Permissible Disclosure. Dkt No.: CS- 00-243. Action by Deputy Chief, Cable Services Bureau. Adopted: October 27, 2000. by Order. (DA No. 00-2434). CSB 
• APPLICATIONS OF AMERICA ONLINE, INC. AND TIME WARNER, INC. FOR TRANSFERS OF CONTROL. This Order amends the Protective Order in this case to provide that only outside counsel may obtain access to confidential documents submitted after October 26, 2000, and to require that all persons who obtain access to confidential documents certify that their firm or company has in place procedures to protect against the improper disclosure of confidential information. Dkt No.: CS-00-30. Action by Deputy Chief, Cable Services Bureau. Adopted: October 27, 2000. by Order. (DA No. 00-2434). 
• 3/6/00 Letter from Christopher Wright, General Counsel, FCC to AOL/Time Warner Attorneys Concerning AOL/Time Warner's Initial Public Interest Statement: [ MSWord | Text ] 
•  3/21/00 Supplemental Information to Augment the AOL/Time Warner Public Interest Statement: [ MSWord | Text ] (Note: Attachments to the Supplemental Information filing were not provided electronically. They can be obtained from ITS (202-857-3800) and the Reference Room.) 
•  3/27/00 Public Notice: [MSWord | Text] 
•  4/4/00 Letters from AOL/TW to the FTC (MSWord | Text) and the FCC (MSWord | Text) Concerning FCC Access to Documents Submitted to the FTC. 
•  4/6/00 Protective Order: [MSWord | Text] 
•  4/26/00 Petition to Deny of Consumers Union, Consumer Federation of America, Media Access Project, and Center for Media Education: [Acrobat] 
•  4/27/00 List of Commenters to the Proceding (Note: To view the Comments and Reply Comments filed in this proceeding, and other related documents go to the ECFS Page.  Select the "Search the ECFS System" link (or the alternate link if the main link does not respond), enter "00-30" in the "Proceeding" box, and press the "Retrieve Document List" button. For a complete hard-copy set of these comments, please contact the International Transcription Service (ITS) at (202) 857-3800.) 
•  6/9/00 Letter from the FCC to AOL/Time Warner Attorneys, a Request for Further Information: [ MSWord | Text ] 
•  6/23/00 Letter from the FCC to AOL/Time Warner Attorneys, a Second Request for Further Information: [ MSWord | Text ] 
•  6/26/00 Response to June 9, 2000 Request for Further Information: [ MSWord | Text ] 
• 7/17/00 Response to June 23, 2000 Request for Further Information: [Acrobat] 
• 8/14/00 Letter from the FCC to AOL/Time Warner Attorneys, a Third Request for Further Information: [ MSWord | Text ]
• Letter from Christopher J. Wright to AOL-Time Warner Merger Applicants Stopping Clock Pending FTC Action. 10/11/00 Oct 12, 2000 fcc IN RE APPLICATIONS OF AMERICA ONLINE, INC. AND TIME WARNER, INC. FOR TRANSFERS OF CONTROL, CS DOCKET NO. 00-30. This Order requires the Walt Disney Company to provide further information regarding a breach of the Protective Order. By Order, (DA 00-2304), By Chief, Cable Services Bureau, Adopted: October 10, 2000, Released: October 10, 2000. Cable Services Bureau Contact: Laurence Schecker at (202) 418-1720, News Media Contact: To-Quyen Truong at (202) 418-7200. 
• FCC Letter to AOL / TW Staying Proceeding Pending Outcome of FTC Review (Oct 11, 2000)
• Letter to Ch Kennard from NorthNet 10/10/2000
• TW Open Access Term Sheet for ISPs 
• APPLICATIONS OF AMERICA ONLINE, INC. AND TIME WARNER, INC.. Terminated a provision of a prior order barring the Walt Disney Company and its legal counsel from inspecting confidential documents subject to a protective order in this proceeding.. (Dkt No. 00-30). Action by: Chief, Cable Services Bureau. Adopted: 11/22/2000 by ORDER. (DA No. 00-2648). CCB DA-00-2648A1.pdf DA-00-2648A1.doc